Terms of service

Effective Date: August 14, 2026

1. Introduction

Welcome to Homanov (“Homanov”, “Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, www.homanov.com (“Website”), and any related features, content, products, and services we provide (collectively, the “Services”).

By accessing, browsing, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Company Information

Homanov
67 Sylvia Avenue
Pinner, HA5 4QN
United Kingdom
Email: info@homanov.com
Phone: +44 7460 443256

3. Eligibility

By using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

If you use the Services on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.

4. Accounts and Registration

4.1 Account Creation

Certain features of the Services may require you to create an account. When creating an account, you agree to:

Provide true, accurate, current, and complete information;
Maintain and promptly update your account information where necessary;
Use your account only in accordance with these Terms and applicable law.

4.2 Account Responsibilities

You are responsible for:

Maintaining the confidentiality of your account login credentials;
All activity carried out through your account;
Informing us promptly if you suspect unauthorised use of your account.

5. Orders and Payment

5.1 Product Availability

All products displayed on the Website are subject to availability. We may limit the quantities of products offered, discontinue products, or update product information at any time.

5.2 Pricing

Product prices are displayed on the Website and may change from time to time. The price applicable to your order will be the price shown at the time you place it, subject to correction of any obvious pricing error.

If we identify an obvious error in the price or description of a product you have ordered, we may contact you to give you the option of continuing with the order at the correct price or cancelling it for a full refund.

5.3 Payment Terms

We may accept payment methods including Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, and other payment options made available at checkout.

You agree to provide current, complete, and accurate payment and billing information when placing an order.

Payments are processed through secure third-party payment providers. We do not usually store full payment-card details.

5.4 Order Acceptance

Your order is an offer to purchase products from Homanov. We will send an order confirmation email after you place your order; however, acceptance of your order occurs when we dispatch the product to you.

We may refuse or cancel an order before dispatch where reasonably necessary, including where:

A product is unavailable;
There is an obvious pricing or product-description error;
We suspect fraudulent or unauthorised activity;
We are unable to verify payment or delivery information;
We are required to do so by law.

If we cancel an order after payment has been taken, we will issue a refund for the amount paid for the cancelled item or order.

6. Shipping and Delivery

Please refer to our Shipping Policy for information about shipping methods, estimated delivery times, delivery charges, and related terms.

Delivery dates and times are estimates only unless expressly stated otherwise. We are not responsible for delays caused by events outside our reasonable control, including carrier delays, customs processing, weather conditions, or incorrect delivery details provided by you.

Risk in the products passes to you when the products are delivered to the address provided in your order. Ownership of products passes to you once we have received payment in full.

7. Returns, Refunds, and Cancellations

Please refer to our Return and Refund Policy for information about returns, exchanges, refunds, and order cancellations.

Nothing in these Terms affects any statutory rights you may have under applicable consumer-protection law.

8. Intellectual Property Rights

8.1 Ownership

All content available on the Website, including text, graphics, logos, images, designs, videos, product descriptions, software, and other materials, is owned by or licensed to Homanov and is protected by applicable intellectual-property laws.

8.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for personal, non-commercial purposes only.

8.3 Restrictions

You agree not to:

Copy, reproduce, distribute, modify, sell, resell, or exploit any part of the Services without our written permission;
Use our name, logos, trademarks, or branding without our express written consent;
Use automated systems, bots, scrapers, or data-mining tools to access the Website without permission;
Remove or alter any copyright, trademark, or proprietary notice on the Website.

9. User Content

9.1 Submissions

If you submit, upload, post, or otherwise provide content to us, including reviews, comments, photographs, videos, or feedback (“User Content”), you grant Homanov a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, display, distribute, and publish that User Content in connection with operating, promoting, and improving our Services.

9.2 Prohibited Content

You agree not to submit User Content that:

Is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or invasive of another person’s privacy;
Infringes the intellectual-property, privacy, or other rights of another person;
Contains malware, harmful code, or material intended to disrupt the Services;
Is misleading, fraudulent, or otherwise inappropriate.

10. Prohibited Activities

You agree not to:

Use the Services for any unlawful purpose or in violation of applicable law;
Interfere with, disrupt, or damage the Website, servers, or networks connected to the Services;
Attempt to gain unauthorised access to any part of the Services, user accounts, systems, or networks;
Use the Website in a way that could harm Homanov, other users, or third parties;
Provide false, inaccurate, or misleading information when using the Services or placing an order.

11. Disclaimers

We make reasonable efforts to ensure that the information on our Website is accurate and current. However, product images, colours, descriptions, specifications, packaging, and availability may vary from time to time.

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis. We do not guarantee that the Website will always be uninterrupted, secure, error-free, or available at all times.

Nothing in these Terms excludes or limits any rights or guarantees that cannot lawfully be excluded under applicable consumer-protection law.

12. Limitation of Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or breach of your statutory consumer rights.

Subject to the above, Homanov will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, the Services.

13. Indemnification

You agree to indemnify and hold harmless Homanov, its employees, representatives, and service providers from claims, losses, damages, liabilities, and expenses arising from your breach of these Terms, your misuse of the Services, or your violation of another person’s rights.

14. Termination

We may suspend or terminate your access to the Website or Services where reasonably necessary, including where you breach these Terms, engage in fraudulent activity, misuse the Services, or where required by law.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

If you are a consumer, you may also have mandatory rights under the laws of the country in which you live. Nothing in these Terms removes those rights.

16. Changes to These Terms

We may update these Terms from time to time. Any changes will take effect when the updated Terms are posted on the Website with a revised Effective Date.

Your continued use of the Services after the updated Terms are posted means that you accept the revised Terms.

17. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17.2 Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and Homanov regarding the use of our Services.